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This page sets out how cb44 handles your account data, what rights you hold under this policy, and the steps you can take to review or correct your records. Access to cb44 depends on local law and is available where local law permits in eligible regions.
cb44 collects account information you provide at registration — your name, contact details, and the payment methods you connect, such as DuitNow, FPX, or Boost. We use this information to operate your account, process transactions through those local payment rails, and respond to your support requests. We do not sell your personal data to third parties. Data is stored for as long as your account remains active, and for a period after closure as required by applicable rules. Cookie data from your browser session is used to keep you logged in and to remember your last deposit method — whether that is DuitNow for instant transfers or FPX via online banking. You can clear cookies at any time through your browser settings, though doing so will end your session. Where local law requires us to act on a data request, we will do so within the timeframe that law prescribes. If you are unsure whether this policy applies in your region, check the eligibility notice shown during account registration.
Instant transfer rail used for deposits; transaction records tied to your account.
Online banking route; payment references stored in your account transaction history.
e-wallet option where available; wallet ID linked to your account for reconciliation.
All deposit and withdrawal records are visible in your account dashboard after login.
Our legal policy applies specifically to account access, your transaction records, and the content we publish on cb44. It does not extend to third-party services you reach through links on this site, nor to external payment processors beyond the data we hold on our end. Understanding the boundary helps you know who to contact when something goes wrong.
Login credentials, session data, and account-level preferences are covered. You can review and update these directly from the account settings page after login.
Deposits and withdrawals processed through DuitNow, FPX, and Boost are recorded in your account history. This policy covers how we store and protect those records.
Game titles, promotional copy, and page content published on cb44 fall within scope. We maintain and update this content; errors can be reported to our support team.
Payment processors, banking partners, and external wallet providers operate under their own terms. Our policy covers only the data we receive and hold on our side of those connections.
You have real, usable options when it comes to your data on cb44. Start with your account dashboard — transaction history, linked payment methods like DuitNow and FPX, and your personal details are all visible there after login. If something looks wrong, you can submit a correction request through the support channel. For account-level changes such as updating your contact email or removing a saved payment method, the fields are in account settings and the instructions are shown inline. If you need to raise a formal data question — for example, asking what records we hold or requesting deletion after account closure — send it to our support team with your account email in the subject line. We will confirm receipt and follow the steps set out in applicable local rules. Availability of these rights may depend on your region and local law.
Log in and open the account dashboard to see your full transaction history, session log, and stored payment details.
Account settings let you update your contact information and saved payment methods directly — fields and limits are shown on screen.
Send a data query to support with your registered email. Include the specific record or detail in question so we can respond accurately.
For anything outside self-service settings, the support team is the right path. Response steps and expected handling are shown in the support section below.
For legal and policy questions — data requests, account corrections, scope clarifications — reach out through the channels below. Use your registered account email so we can locate your records quickly. Availability depends on local law and eligible regions.
Open the chat icon from any page on cb44. Describe your policy question and include your account email for faster handling.
Send your request to the support address shown in your account settings. Include 'Legal Query' in the subject line so it routes correctly.
Many requests — payment record checks, detail corrections, session history — can be handled directly from the dashboard without contacting support.
Account security and data handling are built into how cb44 operates day to day. Sessions are protected and payment data passed through DuitNow, FPX, and Boost is handled in line with those providers' own security standards on their end. On our end, we limit access to your account records to the processes that need them — transaction processing, support, and account verification. Cookies keep your session active and remember your last used payment route; you control these through your browser. We retain account data for as long as the account is active and for a period after closure as applicable rules require. To request changes, contact support with your registered email.
Your login session is protected. Closing the browser or clearing cookies ends the session; re-authentication is required the next time you open the site.
We use session and preference cookies. Clear them from your browser settings at any time — the option is always in your control, not hidden behind a support request.
Records are kept while your account is active and for a period after closure. The retention period follows applicable rules; you can ask support for the current timeframe.
To request a data correction or deletion after account closure, email support with your account details. We confirm receipt and handle it under applicable local rules.
If your question is not answered here, the account dashboard covers most self-service items, and the support team handles anything beyond that.
Access to cb44 depends on local law and is available where local law permits. If your region is eligible, this policy applies to your account, your data, and your transactions processed through DuitNow, FPX, or Boost.
Log in and open the account dashboard. Transaction history, linked payment methods, and account details are all listed there. For a formal data summary or anything not visible in the dashboard, contact support with your registered email.
Most details — contact email, saved payment methods like DuitNow or FPX — can be updated directly in account settings. The fields and any applicable limits are shown inline. For changes that are not available through settings, support is the next step.
After account closure, we retain records for a period as required by applicable rules. You can ask support for the current retention timeframe. A deletion request after closure is handled through the support team — include your registered email and the specific records in question.
DuitNow and FPX are operated by their respective providers, who hold their own terms and security standards. Our policy covers the transaction records we receive and store on cb44's side. For disputes about a transaction at the provider level, contact the relevant bank or e-wallet service directly.
Send your question to the support address shown in your account settings. Put 'Legal Query' in the subject line and include your registered account email. We will confirm receipt and respond in line with the steps set out in applicable local rules.