Live / App
These terms set out how your account on cb44 works — what you can do, what we ask of you, and how we handle access, transactions and account matters. Read through them so you know where you stand before you deposit or play.
Your use of cb44 is governed by these terms from the moment you open an account. They cover every action tied to your account — logging in, funding your wallet through DuitNow, FPX or Boost, placing activity in the lobby, and contacting our support team. We update these terms when platform conditions or applicable regulations change; the version shown in your account dashboard is always the current one. Access to cb44 depends on local law and is available only where permitted in your eligible region. If you continue using the platform after a policy update is posted, that counts as your acceptance of the revised terms. We will flag material changes clearly so you have a reasonable window to review them before they take effect. These terms do not override any rights you hold under applicable Malaysian consumer law. Where a conflict exists between a clause here and a statutory right, the statutory right prevails. If any single clause is found unenforceable, the rest of the terms continue in full effect. Questions about specific clauses can be directed to our support team through the contact paths listed in this page.
Not every aspect of your experience with cb44 falls under the same policy clause. This section draws the lines clearly so you know which terms apply to which part of your account activity.
These terms govern how you open, maintain and close your account, including login credentials, identity verification steps shown during registration, and any access restrictions applied under applicable Malaysian law or our platform rules.
Deposits and withdrawals processed through DuitNow, FPX or Boost are subject to these terms. Transaction limits, processing steps and verification requirements are shown directly in your account dashboard at the time of each transaction.
Game titles, odds displays, lobby content and promotional material published on cb44 are covered by our content policies referenced within these terms. RTP figures appear only where the game or provider exposes them — we do not publish estimates.
Payment rails like DuitNow and FPX, and game content from studios in our lobby, operate under their own service agreements. cb44 is not responsible for the terms or conduct of third-party providers beyond what is contractually within our control.
You hold practical rights over your account data and how we handle your information. Knowing them means you can act on them without waiting for us to prompt you. Start by logging into your account dashboard — most record reviews and detail corrections can be done directly from there without contacting support. If something on your account does not look right, raise it with our team promptly. We treat account queries as priority items and follow a documented review path for each one. For requests that go beyond a self-service correction — such as account closure or a formal data inquiry — our support team handles those through the contact routes listed on this page. We aim to acknowledge every request and keep you updated on its status.
Your transaction history, wallet movements and account activity are visible in the dashboard after login. Check there first for deposit and withdrawal records tied to DuitNow, FPX or Boost before raising a support query.
Name, contact and payment details can be updated through the account settings section. Some changes require verification steps shown in the form — follow the instructions displayed there to complete the update.
If a clause in these terms is unclear or you want to know how it applies to your specific situation, contact our support team with your account reference and the section you are asking about. We will respond with a plain answer.
For matters that cannot be resolved through self-service — including account suspension queries or formal data requests — reach out through live chat or email. Provide your account ID so we can locate your records without delay.
If these terms raise a question you cannot resolve through your account dashboard, our support team handles policy queries directly. Use the contact path that suits your situation — live chat is the quickest route for account-specific questions.
Open the chat icon from any page while logged in to reach our support team. Suitable for account queries, transaction questions and policy clarifications that need a quick response.
Send your query and account reference to our support address listed in your account settings. We use this path for formal requests, detailed policy questions and matters that need a written record.
Many policy-related actions — reviewing terms, checking transaction records, updating contact details — are available directly after login without needing to contact support at all.
Understanding how we manage your information is part of knowing what you agree to when you use cb44. Here is how each area works in practice.
Account data you provide during registration and transactions is used only to operate your account, process payments through DuitNow, FPX or Boost, and communicate about your account activity. We do not sell personal data to third parties outside what is necessary for payment processing and legal compliance.
We use cookies to maintain your login session, remember account preferences and measure how the platform performs. You can manage cookie settings through your browser. Some cookies are required for the account and payment flow to function correctly — disabling them may affect your ability to log in or complete transactions.
Your account is protected by the login credentials you set. We recommend using a strong, unique password and not sharing your login details. If you notice unusual activity on your account, contact our support team immediately using the live chat or email paths listed on this page.
We retain account and transaction records in line with applicable Malaysian regulatory requirements. When these terms are updated, the revised version is posted to your account dashboard with a clear effective date. Contact our support team if you want to request changes to your stored account details or ask how long specific data is held.
These are the questions our team gets most often about how cb44's terms work in practice.
We post updates to your account dashboard with an effective date. Continued use of your account after that date counts as acceptance. We flag significant changes clearly so you have time to review them. If you have a question about a specific change, contact support before the effective date.
The current version of these terms is always shown in your account dashboard after login. The effective date is displayed at the top of the policy. If you saved or printed an earlier version, check the dashboard for the latest text before acting on it.
These terms govern account access in full. If you disagree with a clause, you can raise a query with our support team for clarification. Access to cb44 depends on local law and is available only where local regulations permit, which also forms part of the conditions of use.
Your transaction history is visible in the account dashboard after login, covering DuitNow, FPX and Boost activity. For a formal data request that goes beyond what is shown in the dashboard, contact our support team by email with your account reference and the specific records you need.
We retain account and transaction data for the period required under applicable Malaysian regulations after closure. During that retention period, data is held securely and used only for compliance and legal obligations. Contact support for details on the specific retention period that applies to your account type.
Contact our support team through live chat or email with your account ID and the specific transaction or decision you are questioning. We follow a documented review path for each dispute and will keep you updated on the status. Raise the query as soon as possible so our team can access the relevant records.